Terms of Service

Terms & Conditions

Effective Date: January 1, 2026

By accessing the SprintScale website or engaging our services, you agree to comply with and be bound by these Terms & Conditions.

1. Services & Engagement Model

SprintScale provides productized agile project management, workspace architecture, and ongoing execution services. All deliverables and scope are governed by your selected service tier (Starter Retainer or Embedded Lead).

2. Remote & Asynchronous Operations

All services are rendered on a remote and asynchronous basis. Our standard operational hours involve daily workspace checks and blocker resolutions Monday through Friday. Real-time meetings, calls, or synchronous syncs are strictly restricted to pre-scheduled weekly or bi-weekly appointments.

3. Subcontracting & Outsourcing Rights

Client expressly acknowledges and agrees that SprintScale may, at its sole discretion, outsource, subcontract, or assign any portion of the services, administrative tasks, or technical execution to qualified third-party contractors, agencies, or offshore personnel. SprintScale remains fully responsible for the overall quality and delivery of the final output.

4. Compensation, Retainers, & Billing

  • Services operate on a recurring monthly retainer model and are billed in advance.

  • Payment is due prior to the start of each 30-day service cycle.

  • Unpaid balances exceeding 5 business days past the due date may result in an immediate pause of active sprint management until accounts are brought current.

5. Intellectual Property & Confidentiality

  • Client IP: Clients retain 100% ownership of all proprietary assets, code, designs, and business data provided to SprintScale.

  • Confidentiality: Both parties agree to protect proprietary business information, strategies, and internal documentation shared during the engagement.

6. Limitation of Liability

To the maximum extent permitted by law, SprintScale’s total aggregate liability for any claims arising out of or related to these services shall be strictly limited to the total fees paid by the client to SprintScale in the preceding thirty (30) days.