Meet the Certified ScrumMasters behind SprintScale.
SprintScale was founded by Raheem Chaudhry. Every member of our team is a Certified ScrumMaster® (CSM®). We take sprint management off agency founders' plates so delivery teams ship on time without meeting bloat.
Software agencies shouldn't lose margin to messy boards and missed client dates. We work inside your existing Jira or ClickUp workspace: clearing blockers daily, running structured sprint planning, and holding a strict Definition of Done, mostly asynchronously.
A small team of Scrum practitioners, working directly with you.
SprintScale is founder-led. When you work with us, you work directly with Raheem, who runs your sprints week to week inside your own tools. Every member of our team holds an active Certified ScrumMaster® (CSM®) credential from Scrum Alliance, so the way we plan, track, and review work is grounded in Scrum, not improvised.
We work with growing digital, creative, and dev agencies of roughly 11–50 people: teams big enough that delivery no longer runs itself, but not yet ready for a full-time Scrum Master or delivery lead.
Leadership
SprintScale's delivery is led by two Certified ScrumMasters who share every client engagement equally.
Raheem Chaudhry, Founder, Certified ScrumMaster® (CSM®)
Raheem founded SprintScale to give growing digital agencies disciplined, predictable delivery without adding a full-time hire. He leads client engagements directly, running sprint planning, daily standups, reviews and retrospectives within each client's Jira environment, and keeps backlogs prioritized and aligned with business goals.
Abdul Chaudhry, Co-Lead Scrum Master, Certified ScrumMaster® (CSM®)
Abdul co-leads SprintScale's client engagements, managing sprint execution and backlog health inside each client's Jira environment. He facilitates the full Scrum cadence and focuses on clear reporting and consistent delivery, so agency leaders can see where every project stands.
What is Scrum?
Scrum is a lightweight agile framework for delivering complex work in short, fixed-length cycles called sprints. A sprint lasts one month or less, and a new one starts as soon as the last one ends. Instead of planning everything up front, a Scrum team plans a little, delivers a usable piece of work, checks the result, and adjusts.
The building blocks
- Product Backlog: one ordered list of everything the team might work on, with the most valuable items at the top.
- Sprint Planning: at the start of each sprint, the team agrees on a Sprint Goal and picks the backlog items it will deliver.
- Daily Scrum (often called the daily standup): a short daily check, 15 minutes at most, on progress toward the Sprint Goal, so the plan can change when something gets stuck.
- Sprint Review: at the end of the sprint, the team shows what it finished to stakeholders and decides together what comes next.
- Sprint Retrospective: the team looks at how it worked, not just what it built, and picks improvements for the next sprint.
- Definition of Done: a shared quality standard. Work that doesn't meet it isn't counted as finished.
Three accountabilities
- Product Owner: decides what matters most and keeps the Product Backlog ordered and clear. In an agency, this is often a founder, account lead, or client-side lead.
- Scrum Master: helps the team use Scrum well. Makes sure the events happen and stay useful, gets blockers removed, and coaches the team and organization.
- Developers: the people doing the work each sprint. In Scrum, "Developers" means everyone who builds the deliverable, including designers, writers, and engineers, not just coders.
How we apply it: agency work rarely follows Scrum by the book. Client requests arrive mid-sprint and people split time across accounts. We keep Scrum's core rhythm (an ordered backlog, planned sprints, daily blocker checks, reviews, and a clear Definition of Done) and run much of it asynchronously in Jira, ClickUp, Slack, and Loom, so your makers keep their focus time.
Source: The Scrum Guide (2020) by Ken Schwaber and Jeff Sutherland.
What the Certified ScrumMaster® (CSM®) credential means.
The Certified ScrumMaster® is a certification issued by Scrum Alliance. To earn it, you complete a live course led by a Scrum Alliance Certified Scrum Trainer® (typically 16 hours, online or in person), then pass the CSM exam. The certification is not for life: it is renewed every two years with continuing education (Scrum Education Units) and a renewal fee.
The course covers the Scrum framework and the Scrum Master's job on a real team, including:
- Facilitating the Scrum events: sprint planning, the daily scrum, sprint reviews, and retrospectives
- Protecting the team from unnecessary distractions and interference
- Removing, or escalating, the blockers that slow the team down
- Coaching the team and the wider organization on agile practice
Every member of our team holds an active CSM certification. A certificate alone doesn't fix a backlog, though. What matters to you is how the training shows up in your agency every week.
How it shows up in your agency
- Facilitating the events→ a weekly planning sync that locks priorities, plus a Friday wrap-up of what got done.
- Removing blockers→ daily async board checks that flag stalled or blocked cards and tag the owner the same day.
- Protecting focus→ status lives on the board, not in Slack DMs, so designers and developers aren't interrupted for updates.
- Coaching on agile practice→ a clear Definition of Done, a clean backlog, and Loom walkthroughs so your team can keep the rhythm going.
Learn more about the CSM at Scrum Alliance. Certified ScrumMaster®, CSM®, and Certified Scrum Trainer® are registered trademarks of Scrum Alliance, Inc. SprintScale is an independent business and is not affiliated with or endorsed by Scrum Alliance.
How we work
- Async-first: daily blocker checks happen on the board and in Slack, not in another meeting that breaks your team's focus time.
- Blockers caught early: stalled or blocked work is flagged and the owner is tagged the same day, before it becomes a missed deadline.
- Clear visibility: a weekly exec summary, plus velocity and burndown reports on Embedded Lead, so leadership knows status without asking.
- Inside your tools: we work in your existing Jira or ClickUp workspace. No new software for your team to learn.
Where to start
Ready to give your team its time back?
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